Wisechain: certainty in the field for industrial equipment makers

Defend warranty claims with condition data

Shock, humidity, pressure … logged from factory to site. SENTINEL.

Know where every asset ends up

Delivery location and ownership registered automatically. SENTINEL.

Register every owner

Automatically with SENTINEL, at installation with ATLAS.

Deploy your standards in the field. For real.

Field teams self-audit against your Standard, Ops & EHS managers focus on immediate issues. ATLAS.

KNOW EVERY ASSET. UPHOLD EVERY STANDARD.
The Field Certainty Automation platform.
Grow service revenue, defend equipment value, keep every team to your standard.

→ Explore SENTINEL

→ Explore ATLAS

KNOW EVERY ASSET. ITS ROUTE. ITS OWNER.
DEPLOY YOUR STANDARDS. CAPTURE EVERY JOB.
What the platform records · sample feed
track shipments of multiple assets to one location in real time

SENTINEL - Shipment and Installed Base intelligence

Sentinel builds a shipment and storage events trail to protect the value of the equipment you ship and capture the service revenue that comes with it.

  • Storage & shipment condition monitoring
  • Warranty defense with timestamped evidence
  • Owner and custody chain registered automatically
  • End to end transit and storage monitoring
  • Asset bill of health automation
Learn more
Factory to final site
Factory gate to final location monitoring
Shock, temperature and humidity in transit
Shocks, Humidity, Pressure, temperature,...
Bill of health
Real-time Bill of Health report
Unit linked to its owner
Ownership registration automation

ATLAS - Standards deployment & Field Capture

With ATLAS, your technicians can register any asset and job in a few taps, with the owner identified automatically. Your standards are deployed and verified with a photo of a van, a facility, or a toolkit.

  • Installed base built with every job
  • Owner and occupant resolved by AI
  • Standards scored photo by photo, on the spot
  • Competitor equipment captured as leads
  • Improvement roadmap from every audit
Learn more
food processing unit installed mult-tanks system
  • Every visit becomes an asset registered, a lead captured, or a standard held.
Photo capture
Job Captures, work Standards, Readines checklists
Van fleet and kits
Vans, workshops and job sites
Any cadence
Any frequency, Daily, Weekly or Monthly ...
Managers see the exceptions
No more admin, managers manage.

Grow service revenue, defend equipment value

Equipment is sold once and serviced for twenty years.

Rolls-Royce understood this in 1962 and started selling flying hours instead of engines. The service revenue is accessible only if you know who owns the machine, and if the claims against it can be answered with evidence.

Wisechain registers every owner automatically to grow service contracts and parts revenue. It collects proof of condition in transit for every shipment to defend warranty claims with facts. It monitors storage conditions to prevent damage. 

The field grows faster than the control over it.

More systems mean more integrators, more contracts, more sites, more technicians, more vehicles, more interventions. Assets spend months in transit and storage with nobody watching. End users are detected late or never. Visits happen that nobody can verify. Every blind spot costs a few points of margin.

Momentum

A single audit fixes a van. A two-hundred-van fleet audited weekly produces close to a thousand audits in the first month, and at that volume the trends stop hiding. ATLAS Momentum reads the captures together and ranks the recurring findings into an improvement roadmap.

Built AI-native

Wisechain reads the field the way a good engineer would. Position, condition, custody and photographs arrive as raw signals. The AI appraises each one in context, then writes the record that people act on.

  • Conditions, appraised in full context
  • Owners and custodians, recognized per asset type
  • Photographs scored against your standard, with the reasoning kept
  • Recurring findings ranked into an improvement roadmap

Live in one week

Simply order the trackers you need, invite your users, or create your first standard, asset profiles and start capturing. Then, Wisechain can sync with the systems you already run, so assets, owners, conditions and audits arrive in Salesforce, Dynamics, IFS or ServiceMax as records people can act on. Wisechain enriches the Installed Base repositories, enabling better operations, service and aftermarket performance. 

field service engineer registering industrial assets

What changes for your operations

Sell service to every owner of every unit.
Sentinel registers the owner of each shipped unit in your Salesforce at installation, including units sold through distributors and integrators. Your service team calls the day a machine goes live, and sees the older units that owner already runs. 95% location detection and 70–80% ownership accuracy in 15+ OEM deployments.
For service and aftermarket →
Answer every warranty claim with evidence.
Shock, temperature and humidity are logged from the factory to the site. Start warranty on the installation date and settle each claim with a timestamped condition record.
For warranty and quality →
Support every customer from day one.
Shipment visibility, storage monitoring and on-time commissioning. You know where each unit is and how it travelled before your customer calls.
For customer support →
Your standards in the field. For real.
Vans, workshops and job sites, from airport speed gates and pharmacy sliding doors to dock gates, elevators and escalators. Technicians photograph each checkpoint, AI scores it against your own standard on the spot, and managers see the result per site, van and person. The standard in the binder becomes a record of what happened.
For field operations →
Safety checks your technicians own.
Build safety checkpoints into routine audits. Each finding becomes an action with a photo, a date and an owner, and your EHS team sees every open issue.
For health, safety and environment →
Every van held to the same 5S standard.
Weekly photo audits, scored the same way in every branch. Two hundred vans audited weekly give you close to a thousand audits a month, and ATLAS Momentum ranks the recurring findings into a roadmap.
For fleet and workshops →
Every site visit feeds your pipeline.
Installers log each job in a few taps. ATLAS maps the site, proposes the owner and records the equipment on site, competitor brands included, as installed base your sales team can work.
For sales and key accounts →
Know how every shipment travelled.
Location and condition from the factory gate to the final site, months in storage included. Catch a handling incident while the carrier is still accountable.
For supply chain and logistics →
Prove where every unit was delivered.
Delivery location and owner, recorded per serial number, give your export control and sanctions checks evidence you can show an auditor.
For trade compliance →
Your installed base lives in Salesforce.
A managed package adds tracked assets, detections and ownership records to your org. A new owner creates the Account, Opportunity or Case through your own flows.
For Salesforce and CRM →
See the return on your own numbers.
Trackers are reusable and billed per quarter. Put your fleet, your service rates and your channel into the ROI calculator and see service revenue against tracker cost.
For finance →
Know when your equipment comes back.
See units leave a site, prepare returns and refurbishment, and follow rebuilt machines back into the field.
For circularity and refurbishment →

See what your field looks like with certainty built in

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