Know what happened to every shipped unit and who owns it now.

From factory to customer sites, Wisechain turns location and condition into warranty evidence, damage prevention, and lifecycle revenue growth.

Defend each Asset's value in storage and transit

Your responsibility follows the unit to the customer’s site.

Capture the lifecycle revenue from every delivery

Selling that product gave you half the business. The other half, you must go, find and convert it! 

Know where every unit is, and who owns it.

Every product shipped through a distributor, integrator, EPC, or OEM is a unit you could lose track of. Sentinel registers location and ownership automatically the moment it arrives on site. Direct sales, partner sales, stock sales, all of them get registered. 

  • Every shipped unit appears in your installed base
  • Ownership confirmed whether sold directly or through a channel
  • Older assets you’d already lost track of surface alongside new ones after field visits
  • 99% ownership and custody registration accuracy

Reach every owner with the right offer, on Day One

Knowing who owns each unit and when it arrived is the only information your service team needs to act. Sentinel puts that in front of them automatically, so service contracts, parts campaigns and upgrade offers go to real customers at the moment they’re most likely to close.

  • Service contracts offered from confirmed day-one installs
  • Parts and upgrade campaigns timed to unit age and condition
  • Renewal reminders triggered by actual install date
  • The second half of the revenue, made systematic

Capture every install the moment it happens

Your engineers and technicians install systems at hundreds of sites. Each one is a maintenance contract, spare parts, renewals, and future replacement.

Systems that don’t get registered are revenue streams your P&L will never grow from. 

Power generator paired with a geolocation and tracking device

An unregistered installation is an invisible customer.

A door system goes in. The installer moves to the next job. Nobody records the address, the building owner, or the system type. Six months later your service team has no idea the asset exists, and the customer has already called someone else for maintenance.

This happens on every job where capture is manual, optional, or dependent on the installer remembering.

  • Maintenance contracts never offered on unregistered sites
  • Ownership unknown when systems change hands or buildings are sold
  • Service team arrives at a site with no history and no context
  • Recall or safety update coverage impossible to verify

Every install registered, on the spot, in seconds.

Wisechain ATLAS gives your installers a simple capture flow on their phone. They record the address and system details as part of closing the job. The asset lands in your installed base immediately, ownership confirmed, location mapped, ready for the service team to act on.

  • Every installed asset visible from day one
  • Location and owner captured at the moment of install, not weeks later
  • Maintenance contracts triggered automatically from confirmed installs
  • Full fleet audit with ATLAS 5S: service van compliance scored and reported across your whole team
map of a tracked asset between factory and destination

One platform, multiple impact

Installed Base Intelligence, from factory to Site

Map each asset’s journey, shipment and storage conditions, from factory to final location. Defend value and grow service revenue

Grow Aftermarket revenue with asset tracking in Salesforce

Top 3 FAQs

Is industrial asset tracking legal?

The answer is, Yes, tracking industrial assets to register the final location and most probable owner is legal.

Wisechain tracks only non-personal data related to equipment location and shipment status. It does not collect, process, or store any personal identifiers.

Additionally, no direct customer consent is required to implement asset tracking and installed base visibility automation.

Manufacturers’ in-house counsels and Wisechain systematically recommend offering a clear, publicly available opt-out policy (e.g., via product documentation or an online form) for transparency. 

Wisechain typically offers a bundled model: a one-off payment per tracked asset covering 1 year of service (hardware, data plan, platform access) followed by quarterly subscription to the connectivity and platform access that can be cancelled at any moment when the asset is registered to its final owner.

Alternatively, annual subscription plans are available for longer durations, especially when long term traceability is necessary for circularity and export compliance.

Wisechain delivers High-level ROI (x7 to x25), driven by increased visibility, and leading to:

  • Increased service coverage of the yearly equipment production 

  • Increased service contract penetration

  • Increased cross-selling opportunities with digital services

  • Spare parts and consumables upselling

  • Asset Modernization offers for uncovered legacy equipment

  • Automated warranty enforcement 

  • Opportunity creation inside Salesforce tied to correctly registered assets

 Yes. While optimized for Salesforce, Wisechain is also frequently deployed as a “stand-alone” installed base visibility and ownership registration Application and synchronized with asset master data and legacy systems (CRM, ERP, FSM) via API or secure batch export.

 

Make Installed Base intelligence the force multiplier for your service strategy