Every machine is a revenue stream.
Wisechain tells you where it is and who owns it.

Track every machine from factory to field with total visibility into shipment condition, final location, and ownership.

Capture lifetime service revenue from every asset.

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Shipment condition & progress monitoring

Automatic identification of owners (and channels)

One click ownership registration

Systematic opportunity generation

Grow installed base visibility and service revenue with asset tracking ​

Enhance Field Service coverage with maximum installed base knowledge.

Detect, identify, and register more asset owners.

Service every customer from Day One! ​

Explore features

The #1 Installed Base Visibility Platform

From factory shipment to service contracts, Wisechain transforms how manufacturers track and register assets to grow and enrich their installed base knowledge.

Track Shipment Conditions and Delivery Progress​

Wisechain monitors each asset in transit, from factory to site, logging shock, temperature, pressure, and humidity.
You gain full visibility into the conditions your machines experience during shipping, storage, and commissioning prep.

  • Reduce delivery-related warranty claims

  • Confirm handover readiness

  • Prove compliance in regulated sectors (e.g. pharma, energy)

Automate Ownership Registration at Scale​

Wisechain captures installation site and ownership automatically

Whether shipped directly, via a partner, or into stock, your asset ends up correctly registered and serviceable from day one.

  • Brigge CRM blind spots

  • Increase service contract coverage

  • Enable proactive support, at scale

Activate Every Aftermarket Opportunity

Every registered machine becomes a qualified aftermarket opportunity, with location, owner, and condition all available in your CRM or field service application.

Wisechain gives you the context and confidence to launch timely SLAs, upgrade offers, and spare parts campaigns

  • Increase attach rate of service plans

  • Prioritise by usage or condition

  • Multiply the ROI of your existing field service platform

Strengthen Circularity and Export Compliance

If your trade compliance officer ever asked you,

“How do you know your goods aren’t being sent to countries with trade embargoes?” and you couldn’t answer with certainty, let’s have a chat.

Wisechain records the complete journey of your equipment from the moment it is shipped, enabling traceability, takeback planning, and international reporting obligations.

  • Feed circularity KPIs with real data

  • Enable asset takeback and remanufacturing

  • Ensure export control compliance (embargoed and sanctioned territories alerts)

How it works

Simple. Systematic. Scalable.

Wisechain integrates seamlessly into your production process and IT Landscape to enhance service processes.
From factory to final site, everything is registered, verified, and ready for action.

Power generator paired with a geolocation and tracking device

1 – Pair & Ship

Each asset is tagged with a geolocation device and a unique tracking ID at the factory.

The Machine S/N is reconciliated with the Tracker’s ID only in Salesforce, thus preserving total data anonymity while being processed.

As soon as the asset ships, tracking begins, linking each machine serial number to shipment, customer, and location data.

2 – Monitor & Register

Wisechain continuously monitors changes in location, ownership, and environmental conditions (e.g. shock, pressure, temperature).

Arrival at site and ownership registration are systematically surfaced and recorded.

From Operations Excellence to Sales Excellence, teams get all the data they need to better serve the customers, from the moment assets leave the factory.

map of a tracked asset between factory and destination

3 – Sync & Perform

From Warranty intelligence to Channel Intelligence and Ownership Intelligence, asset ownership data is synchronized with your Installed Base master data and field service platform enabling teams to improve their work with reliable, systematic and accurate data.
Superior knowledge makes them ready to support, service, or upgrade every machine, from day one.

Wisechain ownership registration platform detects existing sites and accounts or external points of interest

One platform, multiple impact

Storage & Shipment Condition Monitoring

AI-powered Ownership Registration

Asset Circularity

Export Compliance

Know your Install Base, drive Aftermarket Growth

Systematically map every asset’s location and ownership. Monetise installed‑base visibility.

  • Real‑Time Asset Tracking
  • Shipment condition and progress monitoring
  • Automated Ownership Identification
  • Legacy assets and old Installed Base discovery
  • One‑Click Service Opportunity Generation
Grow Aftermarket revenue with asset tracking in Salesforce

Top 3 FAQs

Is industrial asset tracking legal?

The answer is, Yes, tracking industrial assets to register the final location and most probable owner is legal.

Wisechain tracks only non-personal data related to equipment location and shipment status. It does not collect, process, or store any personal identifiers.

Additionally, no direct customer consent is required to implement asset tracking and installed base visibility automation.

Manufacturers’ in-house counsels and Wisechain systematically recommend offering a clear, publicly available opt-out policy (e.g., via product documentation or an online form) for transparency.

Wisechain typically offers a bundled model: a one-off payment per tracked asset covering 1 year of service (hardware, data plan, platform access) followed by quarterly subscription to the connectivity and platform access that can be cancelled at any moment when the asset is registered to its final owner.

Alternatively, annual subscription plans are available for longer durations, especially when long term traceability is necessary for circularity and export compliance.

Wisechain delivers High-level ROI (x7 to x25), driven by increased visibility, and leading to:

  • Increased service coverage of the yearly equipment production

  • Increased service contract penetration

  • Increased cross-selling opportunities with digital services

  • Spare parts and consumables upselling

  • Asset Modernization offers for uncovered legacy equipment

  • Automated warranty enforcement

  • Opportunity creation inside Salesforce tied to correctly registered assets

Yes. While optimized for Salesforce, Wisechain is also frequently deployed as a “stand-alone” installed base visibility and ownership registration Application and synchronized with asset master data and legacy systems (CRM, ERP, FSM) via API or secure batch export.

All Frequently Asked Questions

Make Installed Base visibility the force multiplier for your service strategy

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