Know what happened to every shipped unit and who owns it now.
From factory to customer sites, Wisechain turns asset location and condition into warranty evidence, damage prevention, and lifecycle revenue growth.
Defend each Asset's value in storage and transit
Whether shipping EXW, FOB or DDP, your customer will value asset integrity at commissioning, while you will process every warranty claim with complete knowledge of shipment and storage conditions.Â
High value systems leave your factory in perfect conditions every day
High value systems leave your factory in perfect conditions every day
Five months later, one of them arrives at a geothermal plant in New Zealand after 136 days in a humid warehouse and two tropical ports and 4 transshipments. By the time anyone opens the crate, repeated shocks and moisture have caused too much damage, and the claim lands on your desk.
Wisechain Sentinel records the condition and custody of every unit during its entire journey. Each humidity, shock and temperature threshold breach is assessed in context and assembled into a complete shipment report and asset bill of health so you can :Â
- Answer warranty claims with timestamped and location based evidence
- Catch corrosion, moisture, pressure, shock damage before it forces a refurb
- Know exactly which units, in which conditions, reached which sites, so a recall targets the affected population instead of all of it
- Prove handover condition and export destination on demand
Capture the lifecycle revenue from every delivery
Selling that product gave you only half the business. The other half, you must find the customer and convert the opportunities. We help you do that.Â
Know where every unit is, and who owns it.
Every product shipped through a distributor, integrator, EPC, or OEM is a unit you could lose track of. Sentinel registers location and ownership automatically the moment it arrives on site. Direct sales, partner sales, stock sales, all of them get registered.Â
- Every shipped unit appears in your installed base
- Ownership confirmed whether sold directly or through a channel
- Older assets you’d already lost track of surface alongside new ones after field visits
- 99% ownership and custody registration accuracy
Reach every owner with the right offer, on Day One
Knowing who owns each unit and when it arrived is the only information your service team needs to act. Sentinel puts that in front of them automatically, so service contracts, parts campaigns and upgrade offers go to real customers at the moment they’re most likely to close.
- Service contracts offered from confirmed day-one installs
- Parts and upgrade campaigns timed to unit age and condition
- Renewal reminders triggered by actual install date
- The second half of the revenue, made systematic
Capture every install the moment it happens
Your engineers and technicians install systems at hundreds of sites. Each one is a maintenance contract, spare parts, renewals, and future replacement.
Systems that don’t get registered are revenue streams your P&L will never grow from.Â
An unregistered installation is an invisible customer.
A new elevator, A/C, or automatic door system is installed. The installer moves to the next job. When nobody properly records the address, the building owner and the job type, twelve months later, your commercial service team has no idea the asset exists, and the customer has already called someone else for maintenance.
This happens on every job where capture is manual, optional, or dependent on third parties and service partners. Consequently :Â
- Maintenance contracts are never offered on unregistered sites
- Ownership remains unknown when tenants change or buildings are sold
- Service team arrives at a site with no history and no context
- Recall or safety update coverage is impossible to verify
Every install registered, on the spot, in seconds.
Wisechain ATLAS gives your installers a simple capture flow on their phone. They record the address and system details as part of closing the job. The asset lands in your installed base immediately, ownership confirmed, location mapped, ready for the service team to act on.
- Every installed asset visible from day one
- Location and owner captured at the moment of install, not weeks later
- Maintenance contracts triggered automatically from confirmed installs
- Full fleet audit with ATLAS 5S: service van compliance scored and reported across your whole team
One platform, multiple impact
Installed Base Intelligence, from factory to Site
Map each asset’s journey, shipment and storage conditions, from factory to final location. Defend value and grow service revenue
- Real‑Time Asset Tracking
- Shipment & Storage condition monitoring
- Automated Ownership registration
- Field installations capture
- 5S management supporting field service excellent
Top 3 FAQs
Is industrial asset tracking legal?
The answer is, Yes, tracking industrial assets to register the final location and most probable owner is legal.
Wisechain tracks only non-personal data related to equipment location and shipment status. It does not collect, process, or store any personal identifiers.
Additionally, no direct customer consent is required to implement asset tracking and installed base visibility automation.
Manufacturers’ in-house counsels and Wisechain systematically recommend offering a clear, publicly available opt-out policy (e.g., via product documentation or an online form) for transparency.Â
How is it priced?
Wisechain typically offers a bundled model: a one-off payment per tracked asset covering 1 year of service (hardware, data plan, platform access) followed by quarterly subscription to the connectivity and platform access that can be cancelled at any moment when the asset is registered to its final owner.
Alternatively, annual subscription plans are available for longer durations, especially when long term traceability is necessary for circularity and export compliance.
Wisechain delivers High-level ROI (x7 to x25), driven by increased visibility, and leading to:
Increased service coverage of the yearly equipment productionÂ
Increased service contract penetration
Increased cross-selling opportunities with digital services
Spare parts and consumables upselling
Asset Modernization offers for uncovered legacy equipment
Automated warranty enforcementÂ
Opportunity creation inside Salesforce tied to correctly registered assets
Can Wisechain function without Salesforce?
 Yes. While optimized for Salesforce, Wisechain is also frequently deployed as a “stand-alone” installed base visibility and ownership registration Application and synchronized with asset master data and legacy systems (CRM, ERP, FSM) via API or secure batch export.
