Capture on-site Installed Base assets & trigger bespoke service activities
IB Knowledge drives aftermarket revenue
In the manufacturing industry, Installed Base knowledge is strategic to grow high margin aftermarket revenue.
New & Legacy assets are disseminated across millions of industrial sites
Vital assets such as valves, motors, actuators, generators and cooling units are sold through many channels to reach any site on the globe.
Building granular knowledge of a Site Installed Base is critical to support each production site's performance
Each visit by a field engineer or an account manager is an opportunity to gather more knowledge about the site’s Installed Base.
Captured images of products Serial Number plate can be easily converted into accurate and reliable data and be the starting point of the next Service opportunity
Capture any asset and report conditions to trigger service events in Salesforce
Wisechain Field Capture App brings legacy and 3rd party asset details directly in Salesforce and enrich the Account’s 360º view with their Installed Base.
The App’s quick feedback buttons enable field engineers to quickly specify what should be the next action for each asset and piece of equipment.
Special Features
- Simple download and Install Salesforce package
- Clear and simple user based pricing plan
- A growing set of Field Service features
- Dedicated user support
- "Influence our roadmap" partnership approach
- Capture any asset and any brand, on-site and off-site
