September 19, 2024

Knowledge article

Manufacturing_&_Industrial_Sales_Performance

Maximizing Service Sales: How automated Asset registration data in Salesforce unlocks more service opportunities

In the manufacturing industry, asset centricity is a crucial concept that focuses on managing and leveraging assets to drive operational efficiency and customer satisfaction. By integrating asset management directly into Salesforce, manufacturers can achieve asset centricity and enhance service sales accountability. At Wisechain, our Salesforce-based app ensures that installed base (IB) information is readily available within Salesforce, eliminating the need to fetch data from other systems and reducing the risk of overlooked opportunities.

It all starts with Asset Centricity in Salesforce

Asset centricity in Salesforce provides numerous benefits

Streamlined Asset Management

Centralizing asset information within Salesforce ensures that all relevant data is easily accessible, reducing the complexity of managing multiple systems.

Improved Data Visibility

Having asset data directly in Salesforce enhances visibility, enabling teams to make informed decisions and optimize resource allocation.

Enhanced Customer Support

With a clear view of the installed base, service teams can provide proactive and personalized support, enhancing customer satisfaction and loyalty.

The Role of Installed Base knowledge in Service Sales Accountability

Installed base (IB) knowledge is critical for service sales accountability. With direct access to IB information in Salesforce each service sales employee gets a real time and comprehensive view of the accessible installed base for each account

01.

Real-Time Access to Asset Data

With IB information available directly in Salesforce, service sales teams can access real-time asset data, ensuring they have the most up-to-date information at their fingertips.

02.

Reduced Risk of Overlooked Opportunities

By eliminating the need to fetch data from other systems, the risk of overlooking critical asset information is significantly reduced.

This ensures that service sales teams can capitalize on all available opportunities.

03.

Enhanced Accountability

Direct access to IB information in Salesforce enables service sales teams to be more accountable for their actions.

With all relevant data in one place, teams can be held responsible for leveraging asset information to drive sales and improve service performance.

Wisechain Enhances Asset Centricity in Salesforce

Wisechain’s Salesforce-based app is designed to track and monitor assets’ journey from factories to site of operation and register location and ownership details, automatically. By providing direct access to installed base information within Salesforce, the App enhances your asset centricity approach

real time asset registration

Real-Time Asset registration

Wisechain enables real-time asset registration, directly in Salesforce, giving service sales teams instant access to a complete view of the installed base.

This allows them to activate service opportunities as soon as assets are commissioned and improve customer satisfaction

Wisechain asset registration app for Salesforce

Seamless Integration with Salesforce

Our app integrates seamlessly with Salesforce, ensuring that all asset data is centralized and easily accessible.

This eliminates the need for multiple systems and reduces the complexity of asset management.

real time asset registration data accessibility and activation

Real-Time Data Access

With Wisechain, service sales teams have real-time and complete access to asset data, ensuring they can make informed decisions and capitalize on opportunities as they arise.

Conclusion

Achieving real-time asset centricity in Salesforce is key to boosting service sales accountability and operational efficiency. With Wisechain’s Salesforce-based app, manufacturers can centralize asset data for improved visibility, giving service sales teams direct access to the installed base. Our seamless integration and intuitive interface make Wisechain the perfect solution for optimizing asset management and driving business success.”

Ready to leverage asset centricity in Salesforce and grow service sales accountability?

Featured articles
Our starter kits