Grow installed base visibility in Salesforce – Wisechain asset tracking

Asset Ownership Registration – 16 Benefits for Customers & End-Users

adminFab — Tue, 22 Apr 2025 16:21:49 +0000

Asset Ownership Registration: 16 Benefits for Customers & End-Users

Most industrial manufacturers don’t realize how much value is lost between shipment and commissioning.

Automated asset registration bridges that gap, creating new ways to support end users, deliver predictive maintenance, and unlock long-term ROI.

This guide breaks down 16 specific benefits that manufacturers and their customers gain from registering the ownership and location of every machine.

Improved Maintenance
Tailored Service Agreements
Predictive Analytics
Optimized parts supply
Sustainability & Circularity
Global Fleet Visibility
(...and 10 more powerful benefits inside)

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Dual use equipment export compliance: Manufacturers’ requirements

adminFab — Mon, 13 Jan 2025 11:07:24 +0000

Enhancing Export Compliance for Dual Use Industrial Equipment Manufacturers

Export compliance is a cornerstone of international trade, especially for manufacturers dealing with industrial equipment, dual-use goods, and other export-controlled items. With increasingly stringent regulations, such as denied party screening, licensing requirements, and export control rules, ensuring accurate and timely compliance can be both tedious and complex.

What is Export Compliance?

Export compliance refers to the processes and regulations businesses must follow to ensure that their exports meet the legal and security standards of the originating country and destination regions. Key aspects include:

Export Control Rules: Preventing the unauthorized shipment of dual-use or restricted goods, especially items with potential military applications.
Denied Party Screening: Ensuring goods are not shipped to sanctioned individuals, organizations, or regions.
Accurate Export Declarations: Submitting precise documentation to avoid costly delays, penalties, or reputational damage.

The Challenges of Export Compliance

Non-compliance can result in severe consequences, including financial penalties, loss of licenses, delays, or even criminal charges. The challenges faced by manufacturers include:

Managing Complex Documentation:
Export declarations, licenses, and classification requirements can be overwhelming, especially for firms operating in multiple jurisdictions.
Screening for Denied Parties:
Manually checking customers against hundreds of denied party lists is time-intensive and prone to error.
Dual-Use Equipment Monitoring:
Items like CNC machines, metrology equipment, and advanced materials often fall under export controls, requiring clear records of ownership, usage, and location.

How Wisechain Supports Export Compliance

Wisechain’s tracking solution provides a focused layer of visibility to support your compliance efforts, helping manufacturers stay informed and responsive to regulatory challenges such as EAR and UE 2021/821

1. Real-Time Asset Tracking

Wisechain allows you to monitor the movement and ownership of equipment in real-time, ensuring assets remain within compliant zones. With geofencing capabilities, you can set operational boundaries and receive alerts if equipment approaches restricted areas.

2. Enhanced Risk Detection

While Wisechain cannot prevent violations, it enables rapid detection of potential risks, such as the resale of equipment to embargoed regions. Early warnings allow manufacturers to respond quickly, mitigating reputational and legal risks.

3. Comprehensive Record-Keeping

Wisechain automates the generation of digital audit trails, providing a clear history of equipment movements, ownership changes, and compliance status. This simplifies audit preparation and ensures you remain inspection-ready at all times.

4. Supporting Denied Party Screening

Wisechain integrates with compliance systems to flag potential risks, such as equipment moving toward regions or entities on denied party lists. This complements your existing screening tools by providing additional layers of control.

5. Value Beyond Compliance

In addition to compliance, Wisechain enhances operational insights, helping manufacturers unlock service revenue opportunities through better asset visibility. By understanding where and how equipment is being used, businesses can expand aftermarket services and customer engagement.

Steps for Ensuring Compliance with Wisechain

Wisechain complements your compliance toolkit by streamlining key processes:

Classification and Licensing: Simplify tracking for dual-use goods like CNC machine tools, metrology systems, or advanced material processing equipment.
KYC and Usage Monitoring: Ensure customers are compliant and track how equipment is being used post-sale.
Audit and Reporting: Automate the creation of export declaration logs and compliance reports, ensuring accuracy and saving time.
Violation Response: Detect breaches early and take informed corrective actions, such as notifying authorities or partners to resolve issues.

Who Benefits from Wisechain’s Export Compliance Solution?

Wisechain’s solution is ideal for manufacturers in highly regulated industries such as:

Advanced Manufacturing: CNC tools, robotics, and material processing systems.
Testing and Inspection Equipment: Coordinate measuring machines, non-destructive testing systems.
Industrial Automation: Sensors, lasers, and automation systems with dual-use potential.

By integrating Wisechain, compliance officers, supply chain managers, and service teams can gain confidence that their exports align with international regulations while uncovering additional business value.

Stay Compliant and Competitive

Export compliance doesn’t have to be a burden. With Wisechain’s asset tracking solution, manufacturers gain the tools to stay compliant while enriching processes, improving visibility, and unlocking new revenue opportunities.

Ready to learn more? Schedule a demo today and see how Wisechain can enhance your export compliance processes.

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Does it make economic sense to track Industrial Assets?

adminFab — Mon, 11 Nov 2024 09:11:00 +0000

What is the ROI of asset tracking for installed base visibility growth?

When your role is connected, directly or indirectly to the quality of IB Knowledge, it is naturally fair to wonder whether it makes economic sense for your business to deploy additional solutions in that area.

Here is what we’ve learned from the projects we’ve run with global leaders in industries as diverse as Robotics, Electrification, Industrial automation, and transport refrigeration.

The 1 to 1 ratio
The expected aftermarket revenue captured during its lifetime in service agreements, parts, and connected services is roughly equal to the asset price tag. But with better margins
Complex channels
Global markets and channel structures make it hard to systematically and reliably gather quality knowledge about a majority of ultimate owners' locations and name
Service revenue waterfall effect
Products are sold on the second-hand market after 6 to 8 years suddenly leaving manufacturers without aftermarket revenue for the product
Preserving Warranty
Real-time shipment monitoring and assigning transport issues responsibility would save thousands of dollars every year in quality claims
Trade Compliance
Finding out if an asset had been illegally shipped to embargoed or sanctioned countries, before it becomes a problem

Let's break it down into practical steps

let’s take a piece of industrial equipment worth $15,000. It could be an MV Drive, an industrial Robot, an AMR, a DGA, a Reefer, a large pump, an industrial compressor, a powerful GenSet, a UPS or a Switchgear.

For ease of calculation, we’ll assume a 1000 units production and a 90% automated registration thanks to asset tracking.

Step 1. Shipment

1000 units installed in bundles of 3 (that’s the average installation bundle size at the final location)

Step 2. Registration

1000 units x 90% visibility / 3 units = 300 new asset owners detected and registered

Step 3. Old IB discovery

90% of asset owners are repeat buyers who own 7 similar units, on average. That’s a legacy installed base of 2100 old units already in service for typically 8 years or more.

If 50% of the old units are not under service and maintenance contracts, that’s 1050 units for which a new contract can be offered.

Step 4. Opportunity generation

So we now have 900 service opportunities for the new products and 1050 service opportunities for the uncovered legacy assets.

Step 5. Closing

With a closing rate of 35%, the 900 + 1050 new service opportunities would bring 680 new service contracts.

Assuming the lifetime service value from this piece of equipment is roughly equal to its catalog price ($15,000) and the asset’s serviceable lifetime is 12 years (after a 3 year warranty period), each year should generate approximately $1,250 in service, parts and subscription revenue.

Step 6. Billing

During the first year, the legacy assets’ service contracts would generate an additional $450,000 in revenue.

After the warranty period, the new assets’ service contract would generate $390,000 on a yearly basis.

Considering renewal rates, one year of production of one product line could return over $4,000,000 in additional service revenue over its lifetime, of which $2,000,000 in immediately accessible revenue from the old, uncovered installed base.

In a nutshell

For most industrial equipment, the lifetime service value is (more or less) equal to the catalog price.

A simple tracking device placed on or in the equipment will usually open the door to 15 to 20 years of service revenue per asset.

The ROI for this device and the Wisechain solution moves between $10 to $25 additional revenue for every $1 invested in the solution.

And it’s very easy to implement and use.

A pretty good deal, all things considered!

Ready to monetize Installed Base knowledge & grow service revenue?

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Grow Service revenue with Asset tracking in Salesforce

adminFab — Thu, 10 Oct 2024 10:56:39 +0000

Grow Service revenue with Asset tracking in Salesforce

In the Manufacturing industry, Installed Base knowledge is strategic to grow and maintain high-margin aftermarket revenue.

What would be the impact on your aftermarket business, if your company could systematically detect the location of its robots and identify their owners?

Using GPS trackers (or self-generated coordinates) WiseChain converts the location of industrial Assets, shipped from a factory to an unknown end-destination, often via system integrators, into highly qualified service opportunities and enables your teams to monitor their shipping conditions.

Aftermarket revenue Growth

Detect asset location

Identify final owners

Generate Opportunities

Customer service performance

Detect customer deliveries

Automatically assign assets to fleet owners

Monitor fleet turnaround

Market Intelligence

Monitor partners’ activity

Visualize end markets and trends

Refine downstream sectors appetite per product line

IoT Subscriptions

Engage & connect more System owners

Enrich users’ database

Grow IoT services revenue

Data is already available to detect and identify a majority of new fleet owners

In some specific cases, the equipment already generates is equipped with hardware that generates geolocation data.

This is the case for transport refrigeration units. Such built-in tracking technologies can be used in a new way to detect and identify potential new fleet owners.

When the fleets are renewed and units sold by their first owner on the second hand market, the service revenue per unit drops immediately. This is the waterfall effect. Since it is virtually impossible to know where the unit will be used next, service partners and manufacturers often lose a large part of the spare parts business and maintenance revenue for each unit.

Being in a position where it becomes possible to identify a majority of the next fleet owners for each unit ensures that manufactures and service partners will maintain their aftermarket revenue per unit and also make sure to keep units working at peak performance for a longer period of time.

In a nutshell

Deploying or using technologies to detect each asset’s location benefits their owners, their product will remain in the best condition for longer, the service partners and the manufacturers.

Hardware is therefore necessary to generate geolocation. It can be deployed ad-hoc or built-in and the type of hardware will be conditioned by three factors : available space, expected data supporting the business case and longevity.

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Industrial Equipment Circularity: The Role of Traceability

adminFab — Thu, 19 Sep 2024 14:05:22 +0000

Achieving Circularity: The Role of Traceability in Modernization, Takeback and Remanufacturing

In today’s manufacturing landscape, the concept of circularity is gaining traction as a sustainable and economically viable approach to managing assets. Manufactured assets circularity involves the continuous cycle of use, modernization, and remanufacturing, reducing waste and maximizing resource efficiency. At Wisechain, we understand that traceability is the critical prerequisite and starting point for achieving circularity. This article explores the importance of traceability, the role of asset modernization and upgrades, and the economic and environmental benefits of circularized assets.

Traceability Unlocks Manufactured Assets Circularity

Traceability is the foundation of manufactured assets circularity. It ensures that the entire lifecycle of an asset can be tracked and managed effectively. Here’s why traceability is crucial

Consistent and Reliable registration

Traceability enables manufacturers to accurately track the location, ownership, and usage of assets throughout their lifecycle

Traceability can take various forms, from owner’s declaration to direct field capture and asset geolocation, manufacturers gain from implementing all forms of registration

Data-Driven Decisions

With comprehensive traceability data, manufacturers can make informed decisions about when to modernize, upgrade, or remanufacture assets.

Compliance and Accountability

Traceability helps in meeting regulatory requirements and ensures accountability in the management of assets.

The Role of Asset Modernization and Upgrades

Asset modernization and upgrades are essential components of manufactured assets circularity. Whether performed on-site or off-site, these activities extend the lifespan of assets and prepare them for eventual remanufacturing

On-Site Modernization:

On-site modernization involves upgrading assets at the customer’s location, minimizing downtime and ensuring continuous operation.

Off-Site Upgrades:

Off-site upgrades allow for more extensive modifications and improvements, ensuring that assets are fully optimized before being returned to service.

Environmental Benefits of Circularized Assets

In addition to the economic benefits of keep equipment performing for longer periods of time with adequate maintenance, upgrades and modernizations, manufactured assets circularity provides substantial environmental advantages.

01.

Reduced Waste

Circularity minimizes waste by keeping assets in use for longer periods and reducing the need for disposal.

02.

Lower Carbon Footprint

Remanufactured assets have a lighter environmental footprint compared to newly produced assets, reducing carbon emissions and conserving natural resources.

03.

Employee engagement

Boosting circularity programs enhances your company’s culture by expanding sustainability, innovation, and responsibility practices. It strengthens team engagement, as employees take pride in contributing to environmental impact and long-term value creation.

How Wisechain Supports Manufacturers' Circularity Programs

Wisechain’s Salesforce-based app is designed to support manufactured assets circularity by providing comprehensive traceability and asset management capabilities:

Multi-Modal Traceability
- Our Salesforce based App integrates geolocation and tracking technologies to provide accurate and real-time traceability of assets, ensuring accurate data throughout the asset lifecycle.
- Our Field Capture App enables field service engineers and asset owners to simply declare their assets’ Serial Number, type and location.
Comprehensive Asset Journey visibility
- Wisechain helps manufactures grow a granular installed base knowledge, enabling circularity activities
Seamless Integration with Salesforce
- Our Salesforce native App enables users and partners to plan all reverse logistics activities to ensure consistent circularity of assets

Ready to accelerate and expand your Circularity program?

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Unlock more service opportunities with automated asset registration

adminFab — Thu, 19 Sep 2024 10:06:27 +0000

Maximizing Service Sales: How automated Asset registration data in Salesforce unlocks more service opportunities

In the manufacturing industry, asset centricity is a crucial concept that focuses on managing and leveraging assets to drive operational efficiency and customer satisfaction. By integrating asset management directly into Salesforce, manufacturers can achieve asset centricity and enhance service sales accountability. At Wisechain, our Salesforce-based app ensures that installed base (IB) information is readily available within Salesforce, eliminating the need to fetch data from other systems and reducing the risk of overlooked opportunities.

It all starts with Asset Centricity in Salesforce

Asset centricity in Salesforce provides numerous benefits

Streamlined Asset Management

Centralizing asset information within Salesforce ensures that all relevant data is easily accessible, reducing the complexity of managing multiple systems.

Improved Data Visibility

Having asset data directly in Salesforce enhances visibility, enabling teams to make informed decisions and optimize resource allocation.

Enhanced Customer Support

With a clear view of the installed base, service teams can provide proactive and personalized support, enhancing customer satisfaction and loyalty.

The Role of Installed Base knowledge in Service Sales Accountability

Installed base (IB) knowledge is critical for service sales accountability. With direct access to IB information in Salesforce each service sales employee gets a real time and comprehensive view of the accessible installed base for each account

01.

Real-Time Access to Asset Data

With IB information available directly in Salesforce, service sales teams can access real-time asset data, ensuring they have the most up-to-date information at their fingertips.

02.

Reduced Risk of Overlooked Opportunities

By eliminating the need to fetch data from other systems, the risk of overlooking critical asset information is significantly reduced.

This ensures that service sales teams can capitalize on all available opportunities.

03.

Enhanced Accountability

Direct access to IB information in Salesforce enables service sales teams to be more accountable for their actions.

With all relevant data in one place, teams can be held responsible for leveraging asset information to drive sales and improve service performance.

Wisechain Enhances Asset Centricity in Salesforce

Wisechain’s Salesforce-based app is designed to track and monitor assets’ journey from factories to site of operation and register location and ownership details, automatically. By providing direct access to installed base information within Salesforce, the App enhances your asset centricity approach

Real-Time Asset registration

Wisechain enables real-time asset registration, directly in Salesforce, giving service sales teams instant access to a complete view of the installed base.

This allows them to activate service opportunities as soon as assets are commissioned and improve customer satisfaction

Seamless Integration with Salesforce

Our app integrates seamlessly with Salesforce, ensuring that all asset data is centralized and easily accessible.

This eliminates the need for multiple systems and reduces the complexity of asset management.

Real-Time Data Access

With Wisechain, service sales teams have real-time and complete access to asset data, ensuring they can make informed decisions and capitalize on opportunities as they arise.

Conclusion

Achieving real-time asset centricity in Salesforce is key to boosting service sales accountability and operational efficiency. With Wisechain’s Salesforce-based app, manufacturers can centralize asset data for improved visibility, giving service sales teams direct access to the installed base. Our seamless integration and intuitive interface make Wisechain the perfect solution for optimizing asset management and driving business success.”

Ready to leverage asset centricity in Salesforce and grow service sales?

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Expanding Field Service Impact: The Critical Role of Asset Location and Ownership Registration | Wisechain

adminFab — Wed, 18 Sep 2024 10:56:39 +0000

Enhancing Field Service Performance: The Critical Role of Asset Location and Ownership Registration

In the manufacturing industry, field service performance is a key indicator of operational efficiency and customer satisfaction. Ensuring that field service teams can quickly and effectively address customer needs is crucial for maintaining a competitive edge. At Wisechain, we understand that the foundation of exceptional field service performance lies in accurate asset location and ownership registration. Our Salesforce-based app is designed to streamline these processes, enabling manufacturers to achieve optimal field service outcomes.

The Importance of Field Service Performance

Field service performance directly impacts a manufacturer’s bottom line and customer loyalty. Efficient field service operations can lead to

Improved Customer Satisfaction:

Quick response times and effective problem resolution enhance customer satisfaction and build long-term relationships

Increased Operational Efficiency

Streamlined field service processes reduce downtime and optimize resource allocation, leading to cost savings and improved productivity

Enhanced Asset Utilization

Proper maintenance and timely service ensure that assets are utilized to their full potential, extending their lifespan and reducing replacement costs.

Linking Field Service Performance and Asset Location and Ownership Registration

Accurate asset location and ownership registration are essential prerequisites for achieving superior field service performance. Here’s why:

01.

Quick Asset Identification

Knowing the exact location and ownership of assets allows field service teams to quickly identify and address issues, reducing response times and minimizing downtime

02.

Proactive Maintenance

With accurate asset data, manufacturers can schedule proactive maintenance, preventing issues before they occur and ensuring optimal asset performance.

03.

Efficient Resource Allocation

Understanding the distribution and ownership of assets helps in optimizing the allocation of field service resources, ensuring that the right technicians are dispatched to the right locations

04.

Enhanced Customer Support:

Accurate asset information enables field service teams to provide personalized and proactive customer support, addressing specific needs and enhancing overall satisfaction.

How Wisechain boosts Field Service Performance

Wisechain’s Salesforce-based app is designed to simplify and optimize asset location and ownership registration, providing manufacturers with the information they need to boost field service performance.

Here’s how Wisechain can help:

01.

Geolocation-Powered Asset Tracking

Wisechain utilizes advanced geolocation technology to accurately track asset locations in real-time. This ensures that field service teams have up-to-date information, enabling quicker response times and more efficient service delivery.

02.

Seamless Integration with Salesforce

Our app integrates seamlessly with Salesforce, allowing manufacturers to leverage their existing CRM data for asset management. This ensures a unified and cohesive approach to asset location and ownership registration.

03.

Comprehensive Asset Management

Wisechain augments installed base knowledge, enabling manufacturers to leverage asset ownership, track maintenance schedules, and monitor asset performance.

04.

User-Friendly Interface

Our app features an intuitive and user-friendly interface, making it easy for field service teams to access and manage asset data. With minimal training, teams can quickly adopt Wisechain and start reaping the benefits.

Conclusion

Field service performance is a critical component of operational efficiency and customer satisfaction in the manufacturing industry. By leveraging Wisechain’s Salesforce-based app, manufacturers can streamline asset location and ownership registration, enhancing field service performance and achieving optimal outcomes. With our geolocation-powered asset tracking and comprehensive asset management capabilities, Wisechain is the ideal solution for improving field service operations and driving business success.

Ready to expand Field Service impact and customer satisfaction?

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Enhancing Asset Location Registration with Geolocation in Salesforce

adminFab — Tue, 17 Sep 2024 16:25:17 +0000

Enhancing Asset Location Registration with AI and IoT

In the manufacturing industry, accurate and reliable asset location registration is a critical task that can significantly impact operational efficiency, customer satisfaction and profitability. With the advent of geolocation technology, asset location registration has become more precise and can become automated, enabling manufacturers to streamline their operations and enhance their service capabilities. At Wisechain, our Salesforce-based app leverages advanced geolocation features to provide high accuracy, reliable information, and, combined with AI, automated asset location registration, ensuring that manufacturers can effectively manage their assets.

The Importance of Asset Location Registration

Accurate asset location registration is essential for several reasons:

Efficient Asset Management:

Knowing the exact location of assets helps in optimizing resource allocation, reducing downtime, and enhancing overall asset utilization.

Improved Field Service Performance:

Precise asset location data enables field service teams to respond quickly to service requests, improving response times and customer satisfaction.

Enhanced Customer Support:

Accurate asset location information allows manufacturers to provide proactive and personalized customer support, addressing specific needs and enhancing overall satisfaction.

The Role of Geolocation in Asset Location Registration

Geolocation technology has revolutionized asset location registration by providing high accuracy and reliability. Here’s how geolocation enhances this critical task:

01.

High Accuracy

Geolocation-enabled asset tracking provides precise and real-time location data, ensuring that manufacturers have up-to-date information on their assets.

02.

Reliability of Information:

Geolocation technology offers reliable and consistent data, reducing the risk of errors and inaccuracies in asset location registration.

03.

Automation

Geolocation-enabled asset tracking automates the process of asset location registration, eliminating manual data entry and reducing the potential for human error.

How Wisechain Enhances Asset Location Registration

Wisechain’s Salesforce-based app is designed to leverage advanced geolocation features to provide high accuracy, reliable information, and automated asset location registration. Here’s how Wisechain can help

01.

Geolocation-Powered Asset Tracking

Wisechain utilizes advanced geolocation technology to accurately track asset locations in real-time. This ensures that manufacturers have precise and up-to-date information on their assets, enhancing operational efficiency.

02.

Seamless Integration with Salesforce

03.

AI powered registration

Wisechain automates the process of asset location registration, reducing the need for manual data entry and minimizing the risk of errors. AI greatly accelerates ownership identification and registration, thus opening the door to more business opportunities.

04.

User-Friendly Interface

Our app features an intuitive and user-friendly interface, making it easy for teams to access and manage asset location data. With minimal training, teams can quickly adopt Wisechain and start reaping the benefits.

Conclusion

Accurate and reliable asset location registration is a critical task for manufacturers. AI and geolocation technologies have transformed and simplified this process by providing high accuracy, reliability, and automation. By leveraging Wisechain’s Salesforce-based app, manufacturers can streamline asset location registration, enhance operational efficiency, and improve field service performance. With our advanced geolocation features and user-friendly interface, Wisechain is the ideal solution for managing asset location data effectively.

Ready to enhance your asset location registration process with AI and IoT?

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Grow Channel Partners’ business with better installed base knowledge

adminFab — Tue, 17 Sep 2024 15:40:31 +0000

The Win-Win Situation: How Channel Partners and Systems Integrators Benefit from Manufacturers' Installed Base Knowledge

In the manufacturing industry, the growth and sharing of installed base (IB) knowledge create a win-win situation for manufacturers, channel partners, and systems integrators. By leveraging advanced asset management solutions like Wisechain, manufacturers can enhance their IB knowledge and share valuable information with their partners, leading to improved operational efficiency, increased revenue, and better end customer experiences.

The Importance of Installed Base Knowledge

Installed base knowledge refers to the comprehensive understanding of the assets that customers own, their locations, and their usage patterns. This knowledge is crucial for several reasons:

Optimized Asset Management

Detailed IB knowledge enables manufacturers to optimize asset management, ensuring that assets are well-maintained and utilized efficiently

Enhanced Customer Support

With a clear view of the installed base, manufacturers can provide proactive and personalized support, enhancing customer satisfaction and loyalty

Informed Decision Making

IB knowledge helps manufacturers make data-driven decisions about product development, service offerings, and market strategies.

Benefits for Channel Partners and Systems Integrators

When manufacturers grow their IB knowledge and share this information with channel partners and systems integrators, it creates a win-win situation.

Improved Sales Opportunities

Channel partners can leverage IB knowledge to identify cross-selling and up-selling opportunities, driving additional revenue and enhancing customer relationships.

Enhanced Service Delivery:

Systems integrators can use IB information to optimize service delivery, ensuring that assets are maintained and upgraded efficiently, leading to improved operational performance.

Better Customer Insights:

Shared IB knowledge provides channel partners and systems integrators valuable insights into customer needs and preferences, enabling them to tailor their offerings and enhance customer satisfaction.

The Win-Win Situation

The sharing of IB knowledge creates a win-win situation for all parties involved:

Manufacturers

Enhanced asset management and customer support.
Improved data-driven decision making.
Increased revenue through optimized service and sales opportunities.

Channel Partners

Identification of new sales opportunities.
Enhanced customer relationships and loyalty.
Increased revenue through cross-selling and up-selling.

Systems Integrators

Optimized service delivery and asset maintenance.
Improved operational performance.
Enhanced customer satisfaction through personalized support.

End Customer Benefits

Ultimately, the end customers benefit significantly from the sharing of IB knowledge:

Proactive Support:

With detailed IB information, manufacturers and their partners can provide proactive support, addressing issues before they become critical.

Personalized Service:

Customers receive personalized service tailored to their specific needs, enhancing their overall experience and satisfaction.

Improved Asset Performance:

Optimized asset management and maintenance ensure that assets perform at their best, reducing downtime and extending their lifespan.

How Wisechain Facilitates IB Knowledge Sharing

Wisechain’s Salesforce-based app is designed to facilitate the growth and sharing of IB knowledge, creating a win-win situation for manufacturers, channel partners, and systems integrators:

Comprehensive Asset Management:

Wisechain provides a comprehensive view of the installed base, enabling manufacturers to manage asset ownership, track maintenance schedules, and monitor asset performance.

Seamless Integration with Salesforce:

Our app integrates seamlessly with Salesforce, allowing manufacturers to leverage their existing CRM data for asset management and share this information with their partners.

Real-Time Data Access:

With Wisechain, channel partners and systems integrators have real-time access to IB data, enabling them to make informed decisions and optimize their operations.

User-Friendly Interface:

Wisechain features an intuitive and user-friendly interface, making it easy for teams to access and manage IB data. With minimal training, teams can quickly adopt Wisechain and start reaping the benefits.

Let’s have a chat about how your Channel Partners and System Integrators can benefit from expanded IB Knowledge!

Schedule a meeting with us

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The Importance of Asset Ownership Registration for Manufacturers

adminFab — Mon, 16 Sep 2024 13:35:00 +0000

The Role of Asset Ownership Registration for Manufacturers aftermarket performance

In today’s competitive manufacturing landscape, asset ownership registration is more critical than ever. Reliable asset registration enhances field service performance and customer support. At Wisechain, we understand the significance of asset ownership and location registration and have developed our Salesforce-based app to help manufacturers consistently register asset ownership and grow their installed base knowledge.

Why Asset Ownership Registration Matters

Asset ownership registration is the cornerstone of efficient field service and asset management. By accurately tracking and registering assets, manufacturers can

01.

Improve Field Service Performance

Accurate asset ownership registration ensures that field service teams have up-to-date information on asset locations and ownership. This enables quicker response times and more efficient service delivery

02.

Enhance Customer Support

Knowing which assets belong to which customers allows for personalized and proactive customer support. Manufacturers can anticipate customer needs and provide timely assistance, enhancing overall customer satisfaction

03.

Optimize Maintenance Schedules

Manufacturers can create and manage maintenance schedules more effectively with a clear understanding of asset ownership. This helps in preventing downtime and extending the lifespan of assets.

04.

Facilitate Warranty and Service Contract Management

Accurate asset ownership registration simplifies the management of warranties and service contracts. Manufacturers can easily track which assets are covered under specific contracts, ensuring compliance and reducing administrative burdens.

How Wisechain Simplifies Asset Ownership Registration

Wisechain’s Salesforce-based app is designed to streamline asset ownership registration and provide manufacturers with a comprehensive view of their installed base.

01.

Seamless Integration with Salesforce:

02.

Geolocation-Powered Asset Tracking

Wisechain utilizes geolocation technology to accurately track asset locations. This enables manufacturers to have real-time visibility into their asset inventory, enhancing field service performance and customer support.

03.

User-Friendly Interface

Our app features an intuitive and user-friendly interface, making it easy for manufacturers to register and manage asset ownership.

Salesforce-familiar users quickly adopt Wisechain and start reaping the benefits with minimal training.

04.

Comprehensive Reporting and Analytics

Wisechain provides robust reporting and analytics capabilities, allowing manufacturers to gain insights into their asset ownership data. This helps in making data-driven decisions and optimizing asset and channel management strategies

Conclusion

Asset ownership registration is a critical component of effective asset management for manufacturers. By leveraging Wisechain’s Salesforce-based app, manufacturers can streamline asset ownership registration, improve field service performance, and enhance customer support. With our geolocation-powered asset tracking and comprehensive reporting capabilities, Wisechain is the ideal solution for growing your installed base knowledge and optimizing asset management.

Let’s explore how we can help you transform your asset ownership registration process and boost IB knowledge and monetization.

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