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Enhancing Asset Location Registration with Geolocation in Salesforce

adminFab — Tue, 17 Sep 2024 16:25:17 +0000

Enhancing Asset Location Registration with AI and IoT

In the manufacturing industry, accurate and reliable asset location registration is a critical task that can significantly impact operational efficiency, customer satisfaction and profitability. With the advent of geolocation technology, asset location registration has become more precise and can become automated, enabling manufacturers to streamline their operations and enhance their service capabilities. At Wisechain, our Salesforce-based app leverages advanced geolocation features to provide high accuracy, reliable information, and, combined with AI, automated asset location registration, ensuring that manufacturers can effectively manage their assets.

The Importance of Asset Location Registration

Accurate asset location registration is essential for several reasons:

Efficient Asset Management:

Knowing the exact location of assets helps in optimizing resource allocation, reducing downtime, and enhancing overall asset utilization.

Improved Field Service Performance:

Precise asset location data enables field service teams to respond quickly to service requests, improving response times and customer satisfaction.

Enhanced Customer Support:

Accurate asset location information allows manufacturers to provide proactive and personalized customer support, addressing specific needs and enhancing overall satisfaction.

The Role of Geolocation in Asset Location Registration

Geolocation technology has revolutionized asset location registration by providing high accuracy and reliability. Here’s how geolocation enhances this critical task:

01.

High Accuracy

Geolocation-enabled asset tracking provides precise and real-time location data, ensuring that manufacturers have up-to-date information on their assets.

02.

Reliability of Information:

Geolocation technology offers reliable and consistent data, reducing the risk of errors and inaccuracies in asset location registration.

03.

Automation

Geolocation-enabled asset tracking automates the process of asset location registration, eliminating manual data entry and reducing the potential for human error.

How Wisechain Enhances Asset Location Registration

Wisechain’s Salesforce-based app is designed to leverage advanced geolocation features to provide high accuracy, reliable information, and automated asset location registration. Here’s how Wisechain can help

01.

Geolocation-Powered Asset Tracking

Wisechain utilizes advanced geolocation technology to accurately track asset locations in real-time. This ensures that manufacturers have precise and up-to-date information on their assets, enhancing operational efficiency.

02.

Seamless Integration with Salesforce

Our app integrates seamlessly with Salesforce, allowing manufacturers to leverage their existing CRM data for asset management. This ensures a unified and cohesive approach to asset location registration.

03.

AI powered registration

Wisechain automates the process of asset location registration, reducing the need for manual data entry and minimizing the risk of errors. AI greatly accelerates ownership identification and registration, thus opening the door to more business opportunities.

04.

User-Friendly Interface

Our app features an intuitive and user-friendly interface, making it easy for teams to access and manage asset location data. With minimal training, teams can quickly adopt Wisechain and start reaping the benefits.

Conclusion

Accurate and reliable asset location registration is a critical task for manufacturers. AI and geolocation technologies have transformed and simplified this process by providing high accuracy, reliability, and automation. By leveraging Wisechain’s Salesforce-based app, manufacturers can streamline asset location registration, enhance operational efficiency, and improve field service performance. With our advanced geolocation features and user-friendly interface, Wisechain is the ideal solution for managing asset location data effectively.

Ready to enhance your asset location registration process with AI and IoT?

Schedule a meeting with us

The post Enhancing Asset Location Registration with Geolocation in Salesforce appeared first on Grow installed base visibility in Salesforce - Wisechain asset tracking.

How to gather more Installed Base knowledge?

adminFab — Sat, 15 Jun 2024 04:42:00 +0000

Four ways to gather Installed Base knowledge

When it comes to growing and maintaining quality IB knowledge, there is no magic recipe but a combination of solutions.

Practically speaking, there are only four ways to register a product to its location and owner.

Asset tracking

Whether with add-on trackers or built-in geolocation devices, it is possible to use coordinates to detect an asset end-location and identify its owner.

The limitations to the tracking approach are mostly related to the size of the tracked asset and the presence of adequate cavities to lodge a device.

Field capture

It works well for assets and sites that are surveyed frequently by field engineers, especially when they’re equipped with the tools enabling rapid capture and correct assignment to a site.

However for smaller assets or assets integrated in a larger system, the method is far less efficient.

Owner declaration

One of the most common approaches is to encourage owners to declare their assets upon reception to activate the warranty period.

Yet, there is a limit to its efficacy, most likely because targeting the right persons inside the company who can and want to do it is very difficult.

Channel and integrators data sharing

As most products are sold through a diversity of channels, manufacturers make sure to maintain dynamic and beneficial relationships with their resellers to be able to collect ownership information.

Wisechain Installed Base visibility automation

Wisechain is an Installed Base knowledge solution built on the Salesforce platform. Relying on GPS tracking devices, it is desgined to help manufacturers register product ownership and location. The data source can be assets’ geolocation, field capture or self-declaration. Wisechain’s data centered solution ensures optimal, reliable and consistent installed base visibility for manufacturers of industrial equipment.

Ready to enhance assets’ registration processes and grow installed base visibility?

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Schedule a meeting with us

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Uncovering old IB when tracking new Assets

adminFab — Thu, 25 Jan 2024 04:35:00 +0000

Uncovering old Installed Base when tracking new Assets

Manufacturing companies in sectors as varied as Robotics, Industrial Automation, flow control, electrification, or power generation, often struggle to build rich and relevant installed base data.

Often enough, IB knowledge can plateau in the region of 50% of new products sold and this knowledge is mostly influenced by how much revenue comes from direct projects.

Finding out what was sold in the past is their Holy Grail since this knowledge can yield immediate revenue from equipment that is no longer under warranty.

As one of our first users aptly put it when they started tracking MV Switchgear, “Track the new, find the old”. In their market, a buyer today was, in 95% of the cases, a buyer yesterday.

01.

New assets are mostly purchased by repeat customers

In the manufacturing industry, Pareto rules, once more. The top 4 or 5 customer profiles will represent 85% or more of any given business sales. For industrial equipment, it means the same customers by the same product. And repeat.

02.

Industrial companies tend to be loyal to their suppliers

When acquiring large industrial equipment and signing off on significant CapEx budget, buyers want to make sure their ROI is secured. They will find security in buying from proven suppliers, able to deliver high performance products and maintain them over time.

03.

Large portions of industrial equipment is not under service agreement

Manufacturers being specialists, they sometimes lack internal competence to maintain every type of asset and sometimes would just let machines fail and fix them rather than have them serviced periodically by a service provider

04.

Asset owners welcome equi

When contacted by the manufacturer itself or its certified service partners, asset owners and operators welcome that support and expertise.

Bridging the knowledge gap and maintaining assets at peak performance over time requires expertise that only manufacturers can bring.

Asset owners understand and welcome that.

In a nutshell...

Companies that start tracking new Assets today enjoy a highly and predictable likelihood to uncover older and unregistered Assets when engaging with newly identified customers.

Our experience is that in more than 80% of the cases, they would find legacy assets ready for upgrades, modernizations, and/or new service agreements.

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